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As the Texas summer heats up, electric bills are on the rise.  For Collin County families struggling to reduce their energy usage, the summertime bills are a tremendous burden to the household budget.  Allen Community Outreach (ACO) is equipped to ease the oppressive heat strain for area TXU Energy customers. 

Through the TXU Energy Low-Income Energy Efficiency Assistance Program, all TXU Energy customers that meet the criteria below are eligible to receive Box Fans, Ceiling Fans and Window A/C units if needed for their home or rental.  To be eligible to receive these items, the following criteria must be met:

  • Must be a Collin County Resident
  • Complete a short ACO form 
  • Be a TXU Energy customer with current TXU Energy bill (must present bill) 
  • Present a photo ID
  • Provide your most recent pay check stubs to verify income for the entire household 
  • Must be screened by an ACO Case Worker
  • Ceiling Fans are only available to homeowners
  • Window A/C units are available to renters with permission from their landlord

Families needing box fans, ceiling fans and window a/c units can make an appointment with ACO Monday through Friday, 8:30am-4:30pm.  For this program, there will also be a ONE-TIME extended date set specifically for families to receive box fans, ceiling fans and window a/c units as needed on Saturday, August 4 from 9:00 a.m. – 1:00 p.m. at the ACO Community Room, located at 801 E. Main Street in Allen.

Allen Community Outreach and TXU Energy are committed to assisting customers through the summer months.  From the TXU Energy website: “Making ends meet is a daily struggle for many Texans on low and fixed income. The need for air conditioning increases during extreme hot weather conditions. This results in higher electric bills that some families simply can't afford. That is why TXU Energy AidSM was developed. Because of unforeseen financial hardships, people in our communities may choose to do without air conditioning or heat so they can pay for their other basic but also essential needs. We don't think anyone should ever have to make such a choice.”    

Information provided by Allen Community Outreach